Privacy Policy
Introduction
Your privacy is extremely important to us. This privacy policy explains what personal and non-personal information we collect from visitors and customers of our website, how we collect the data, how we store, use and protect that information, and your legal rights regarding your personal data. By browsing our website, creating an account or placing an order, you consent to the data practices described within this policy.
Information We Collect
We collect two categories of information: personal identifiable information and non-personal anonymous data. Personal identifiable information is data you voluntarily provide to us. This includes your full name, email address, physical shipping address, billing address, contact information, order details and payment-related information when you register an account, complete checkout, submit customer inquiries or contact our support team. Non-personal data is automatically collected when you browse our website. This information includes device type, operating system, browser type, IP address, website visit time, page viewing history, click behavior and traffic source. This data cannot be used to directly identify you as an individual.
How We Use Your Information
We use your personal information to process, verify and fulfill your orders, arrange product shipment, send order confirmation, shipping updates and post-purchase notifications. We also use your information to reply to your customer inquiries, provide after-sales support, process return and refund applications, verify payment security and prevent fraudulent transactions. We use non-personal browsing data to analyze website performance, optimize page layout, improve product display, understand customer preferences and enhance your overall shopping experience. We will never sell, rent, lease or trade your personal identifiable information to external third parties for independent marketing purposes.
Data Sharing with Third Parties
We may share your necessary information with trusted third-party service providers only when required to complete your purchase and service requests. These third parties include payment processors, logistics carriers and IT service partners. These providers are only permitted to access your personal data to carry out assigned tasks and are contractually obligated to protect your information and not use it for unrelated purposes. We will not disclose your personal information to other third parties unless required by law or legal orders.
Data Security Protection
We adopt standard industry security technologies and operational procedures to safeguard your personal and payment data against unauthorized access, disclosure, modification, loss or destruction. We encrypt sensitive information during data transmission. Nevertheless, no method of online data transmission or electronic storage can guarantee absolute security. We cannot promise complete invulnerability of your information.
Cookies
Our website uses cookies and similar tracking technologies to collect browsing data. Cookies help us remember your site preferences, maintain your login status, analyze website traffic and deliver tailored content. You can modify your browser settings to block or disable cookies. Disabling cookies may affect some website functions and limit your shopping experience.
Your Rights Over Personal Data
You hold the right to request access to the personal data we store about you. You may also request correction of inaccurate information or deletion of your personal data stored in our system. To submit any of these requests, please send your application through the Contact page. We will respond to your request within a reasonable timeframe.
Policy Revisions
We reserve the right to update and revise this privacy policy at any time. All revisions will be published directly on this page. Continued use of our website after updates are posted means you accept the revised privacy policy. We encourage you to review this page occasionally.
